Refund Policy
1. Right of Withdrawal
In accordance with European consumer protection laws, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
2. How to Exercise Your Right of Withdrawal
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email).
You may use the following contact information:
Vythreonthiteo
Schiffgraben 23
38690 Goslar, Germany
Email: contactus@vythreonthiteo.world
3. Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
4. Return of Goods
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
5. Condition of Returned Goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
6. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer's specifications or are clearly personalized, or goods which are liable to deteriorate or expire rapidly.
7. Defective Products
If you receive a defective product or a product that does not match your order, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
8. Processing Time
Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 14 business days, depending on your payment provider's processing time.
9. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at contactus@vythreonthiteo.world.
10. Contact Us
If you have questions about our Refund Policy, please contact us:
Vythreonthiteo
Schiffgraben 23
38690 Goslar, Germany
Email: contactus@vythreonthiteo.world
11. Applicable Law
This Refund Policy is governed by the laws of Germany and European Union consumer protection regulations.